Opening for MD / CEO | 0-2 Yrs

Role Summary: We are seeking a highly motivated and ambitious individual to step into the role of MD / CEO for our nascent startup within the BPO/Call Centre industry in Gurgaon. This is an exceptional opportunity for a legal professional with a strong understanding of business strategy to shape the future of a growing enterprise. You will be responsible for the overall strategic direction, operational management, and financial health of the company, fostering a culture of excellence and innovation from the ground up.

Key Responsibilities:
- Develop and execute the company's strategic vision, business plan, and growth objectives in alignment with market opportunities and legal frameworks.
- Oversee all day-to-day operations of the BPO/Call Centre, ensuring efficient service delivery, quality assurance, and client satisfaction.
- Manage financial performance, including budgeting, forecasting, and resource allocation, to ensure profitability and sustainable growth.
- Lead and motivate a diverse team, fostering a positive and productive work environment.
- Ensure compliance with all relevant Indian laws, regulations, and industry standards, particularly those pertaining to labor, data privacy, and contract law.
- Build and maintain strong relationships with clients, partners, and stakeholders.
- Identify and pursue new business opportunities and market segments.
- Drive innovation in service offerings and operational processes.
- Represent the company in legal and business forums.