Opening for Quality Trainer | 1-2 Yrs Exp | MBA/PGDM

We are seeking a motivated and detail-oriented Quality Trainer with 1-2 years of experience to join our team in Coimbatore. The ideal candidate will have a strong understanding of quality assurance principles and a passion for developing training programs. You will play a crucial role in ensuring the high standards of our services by training and upskilling our operations team. This role requires excellent communication and analytical skills, coupled with an MBA/PGDM qualification.

Key Responsibilities:
- Develop and deliver engaging training modules on quality standards, customer service, and operational procedures for new and existing staff.
- Conduct regular quality assessments and provide constructive feedback to improve individual and team performance.
- Analyze training needs and identify areas for improvement in current training programs.
- Maintain training records and track the effectiveness of training initiatives.
- Collaborate with operations and management teams to align training with business objectives.
- Ensure compliance with company policies and industry regulations during training sessions.
- Stay updated with best practices in quality management and training methodologies.