Opening for Retail Team Leader | 3-5 Yrs

We are looking for a dynamic and experienced Retail Team Leader to join our growing team in Mangalore. This role is ideal for a motivated individual with 3-5 years of experience in retail operations and a passion for the music and entertainment industry. As a Retail Team Leader, you will be responsible for overseeing daily store operations, leading a team of retail associates, and ensuring exceptional customer service.

Key Responsibilities:
- Lead and motivate a team of retail associates to achieve sales targets and maintain high service standards.
- Manage daily store operations, including inventory management, visual merchandising, and store upkeep.
- Ensure a positive and engaging shopping experience for all customers.
- Train and develop new team members on product knowledge and customer service protocols.
- Handle customer inquiries, complaints, and escalations effectively.
- Monitor sales performance and identify opportunities for improvement.
- Implement company policies and procedures to ensure smooth store functioning.
- Maintain accurate sales records and prepare daily/weekly reports.