Operations Engineer

Role Summary: We are seeking a proactive and skilled Operations Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the smooth and efficient operation of our network infrastructure, troubleshooting issues, and implementing solutions to maintain high availability and performance. This role is crucial for supporting our growing customer base and maintaining service excellence in the competitive Indian telecom market.

Key Responsibilities:

Monitor network performance, identify bottlenecks, and implement corrective actions.

Troubleshoot and resolve network and system issues in a timely manner.

Perform regular system maintenance, upgrades, and patching.

Collaborate with cross-functional teams to ensure seamless service delivery.

Develop and maintain operational documentation and procedures.

Participate in on-call rotations to provide 24/7 support.

Implement and manage monitoring tools and alerting systems.