Patient Service Assistant

Role Summary:
We are seeking a dedicated and compassionate Patient Service Assistant to join our team. The ideal candidate will be responsible for providing excellent support to patients, ensuring their comfort and well-being, and assisting with administrative tasks. This role requires a strong sense of empathy, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

- Greet and assist patients in a friendly and professional manner.
- Escort patients to examination rooms and ensure they are comfortable.
- Take vital signs (temperature, blood pressure, pulse) as directed.
- Assist healthcare professionals with patient care procedures.
- Maintain patient records and ensure accuracy of information.
- Schedule appointments and manage patient flow.
- Respond to patient inquiries and provide information.
- Maintain cleanliness and organization of patient areas.
- Adhere to all safety and hygiene protocols.
- Collaborate with the healthcare team to ensure seamless patient experience.