Personal Shopper
Giva JewelsJob Highlights
Required Skills
Job Description
Role Summary:
We are seeking a passionate and customer-centric Personal Shopper to join our growing team in Delhi. As a Personal Shopper, you will be the first point of contact for our discerning clientele, guiding them through our exquisite collection of jewellery and ensuring a seamless, personalized shopping experience. You will leverage your understanding of trends, customer needs, and our product offerings to help clients find the perfect pieces that match their style and occasion. This role is ideal for an individual with 3-6 years of experience, a 12th Pass education, and a genuine enthusiasm for the world of gems and jewellery.
Key Responsibilities:
- Engage with clients to understand their personal style, preferences, budget, and specific needs for jewellery.
- Provide expert advice on jewellery selection, including materials, gemstones, craftsmanship, and current trends.
- Showcase and present jewellery pieces effectively, highlighting their unique features and benefits.
- Assist clients in making informed purchasing decisions, ensuring satisfaction with their choices.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Stay updated on the latest jewellery designs, market trends, and competitor offerings.
- Collaborate with the sales and marketing teams to understand promotions and new arrivals.
- Handle client inquiries and resolve any issues promptly and professionally.
- Maintain a detailed record of client interactions and preferences.
About Giva Jewels
Giva Jewels is a leading online jewellery brand based in India, founded in 2009. The company specializes in crafting exquisite and affordable fine jewellery, primarily using gold, diamonds, and precious gemstones. Giva aims to make high-quality jewellery accessible to everyone by leveraging technology and a direct-to-consumer model. They offer a wide range of contemporary and traditional designs, catering to diverse customer preferences across India. With a strong focus on craftsmanship, ethical sourcing, and customer satisfaction, Giva has established itself as a trusted name in the Indian jewellery market.
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