Radio Officer - BPO / Call Centre (3-5 Yrs Exp)

Role Summary: We are seeking a diligent and experienced Radio Officer with 3-5 years of experience to join our dynamic BPO / Call Centre team in Thane. The ideal candidate will possess a BCA degree and be responsible for managing and monitoring radio communication systems, ensuring seamless operations, and troubleshooting any technical issues. This role is crucial for maintaining efficient communication channels within our service delivery framework.

Key Responsibilities:

Monitor and manage all radio communication equipment and systems to ensure optimal performance and uptime.

Perform routine maintenance, calibration, and troubleshooting of radio hardware and software.

Respond promptly to any communication disruptions or technical faults, diagnosing and resolving issues efficiently.

Maintain accurate logs of all communication activities, equipment status, and maintenance records.

Collaborate with IT and operations teams to integrate radio systems with other communication platforms.

Ensure compliance with all relevant broadcasting regulations and company policies.

Provide technical support and guidance to users of the radio communication systems.

Stay updated with the latest advancements in radio technology and communication protocols.