Recruiting for Host / Hostess - Medical Services / Hospital Team

Apollo Hospitals
Applicants0
Posted4 days ago

Job Highlights

Experience0 - 1 Yrs
Salary5-10 LPA
LocationGuwahati
Work ModelHybrid
RoleHost / Hostess
Openings2
EmploymentFull-Time
EducationGraduation Not Required

Required Skills

Customer ServiceCommunication SkillsInterpersonal SkillsPatienceEmpathyBasic Computer LiteracyTime ManagementProblem-SolvingTeamworkAdaptability

Job Description

Role Summary:
We are seeking a friendly and organized Host/Hostess to join our team at Apollo Hospitals in Guwahati. In this role, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This position is ideal for individuals with 0-1 years of experience and who do not require a graduation degree.

Key Responsibilities:
- Greet patients and visitors warmly upon arrival.
- Guide patients and visitors to the appropriate departments or waiting areas.
- Manage visitor flow and waiting lists efficiently.
- Answer basic inquiries about hospital services and directions.
- Assist with appointment scheduling and check-in processes as needed.
- Maintain a clean and organized reception area.
- Communicate effectively with administrative staff and healthcare professionals.
- Handle patient feedback and escalate concerns to the appropriate personnel.
- Uphold hospital policies and procedures with professionalism.

About Apollo Hospitals

Apollo Hospitals is India's foremost integrated healthcare provider and has successfully established a presence in the healthcare ecosystem through the Apollo Foundation. The company was founded by Dr. Prathap C. Reddy in 1983. It is a pioneer in establishing quaternary care, providing the most advanced medical facilities and research in India. Apollo Hospitals has a robust network of hospitals, diagnostic clinics, and telemedicine centers across India and internationally.

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