Recruiting for Schedulers - BPM Team (2-3 Yrs)
WNS Global ServicesJob Highlights
Required Skills
Job Description
We are seeking experienced and detail-oriented Schedulers to join our dynamic BPM team in Hyderabad. This role is crucial for ensuring efficient and timely scheduling of resources and operations, directly impacting our service delivery capabilities. You will work closely with operational teams to manage schedules, optimize resource allocation, and resolve any scheduling conflicts. This position is ideal for individuals with a Diploma and 2-3 years of experience in scheduling or a related operational role.
Key Responsibilities:
- Develop and maintain daily, weekly, and monthly schedules for operational teams, ensuring optimal resource utilization.
- Coordinate with team leads and managers to gather scheduling requirements and preferences.
- Monitor adherence to schedules and identify potential deviations or disruptions.
- Proactively identify and resolve scheduling conflicts and propose alternative solutions.
- Update scheduling systems with real-time changes and maintain accurate records.
- Generate reports on scheduling efficiency, resource allocation, and performance metrics.
- Collaborate with other departments to ensure seamless workflow and project completion.
- Communicate schedule changes and updates to relevant stakeholders in a timely manner.
About WNS Global Services
WNS (Holdings) Limited is a leading global Business Process Management (BPM) company based in India. Founded in 1996, WNS has grown from a captive back-office unit to a global powerhouse, serving clients across various industries including banking and financial services, insurance, healthcare, travel, and utilities. With a strong presence in India, WNS leverages its domain expertise, technology capabilities, and a large, skilled workforce to deliver end-to-end process solutions and drive digital transformation for its clients worldwide.
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