Recruiting for User Researcher - Metals & Mining Team

We are seeking a motivated and detail-oriented User Researcher with 3-4 years of experience to join our dynamic team in Chennai. This role is crucial for understanding user needs and behaviors within the context of our extensive operations in the Metals & Mining sector. The ideal candidate will possess a strong aptitude for research methodologies and a willingness to learn, even with a 12th Pass educational background. You will be instrumental in translating user insights into actionable recommendations for product and process improvements.

Key Responsibilities:
- Conduct user interviews, surveys, and observational studies to gather qualitative and quantitative data.
- Analyze research findings to identify user needs, pain points, and opportunities.
- Document and present research results to cross-functional teams, including product managers, designers, and engineers.
- Collaborate with stakeholders to define research objectives and scope.
- Assist in the design and implementation of user testing protocols.
- Maintain a repository of user research insights.
- Support the development of user personas and journey maps.
- Stay updated on industry trends and best practices in user research.