Relationship Manager
Bata India LimitedJob Highlights
Required Skills
Job Description
Role Summary: The Relationship Manager will be responsible for building and maintaining strong, long-lasting relationships with our corporate clients in the leather and footwear industry. This role involves understanding client needs, identifying opportunities for growth, and ensuring client satisfaction through proactive engagement and exceptional service delivery.
Key Responsibilities:
- Develop and execute strategies to nurture and expand relationships with key corporate accounts.
- Act as the primary point of contact for assigned clients, addressing their queries and concerns promptly.
- Identify cross-selling and up-selling opportunities to increase revenue and client value.
- Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
- Collaborate with internal teams (sales, marketing, product development) to ensure seamless service delivery.
- Monitor market trends and competitor activities to provide strategic insights to clients and the company.
- Prepare and present proposals, reports, and presentations to clients and management.
- Achieve and exceed client retention and revenue targets.
About Bata India Limited
Bata India Limited is the largest retailer and a leading manufacturer of footwear in India. Established in 1931, it has a rich heritage of serving millions of Indians with quality footwear for every occasion. Bata India operates a vast network of over 1,200 stores across the country and is known for its wide range of products, from formal and casual shoes to sports footwear and accessories. The company is committed to innovation, customer satisfaction, and sustainable business practices, making it a prominent player in the Indian footwear and leather goods market.
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