Retail Store Manager

Role Summary:
We are seeking an experienced and dynamic Retail Store Manager to oversee the operations of our flagship retail outlet in India. The ideal candidate will be responsible for driving sales, managing staff, ensuring excellent customer service, and maintaining inventory and store appearance to uphold the premium brand image of our beverage products.

Key Responsibilities:
- Lead and motivate a team of retail associates to achieve sales targets and provide exceptional customer experiences.
- Manage daily store operations, including opening and closing procedures, cash handling, and security.
- Develop and implement effective sales strategies to drive revenue growth and customer loyalty.
- Ensure compliance with all company policies, procedures, and legal regulations related to alcohol sales.
- Maintain optimal inventory levels through accurate stock management, ordering, and receiving processes.
- Create an appealing store environment through effective visual merchandising and cleanliness standards.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Conduct regular staff training on product knowledge, sales techniques, and customer service standards.
- Analyze sales data and market trends to identify opportunities for improvement and growth.
- Collaborate with the marketing team to execute in-store promotions and events.