Retail Team Leader

Role Summary:
We are seeking a dynamic and experienced Retail Team Leader to oversee and manage the retail operations within our real estate projects. The ideal candidate will be responsible for driving sales, ensuring excellent customer service, and managing a team of retail associates to achieve business objectives. This role is crucial for enhancing the retail experience for our customers and maximizing revenue generation within our developments.

Key Responsibilities:
- Lead, train, and motivate a team of retail associates to achieve sales targets and provide exceptional customer service.
- Oversee daily retail operations, including inventory management, visual merchandising, and store upkeep.
- Develop and implement sales strategies to drive foot traffic and increase conversion rates.
- Monitor sales performance, analyze data, and provide regular reports to management.
- Ensure compliance with company policies, procedures, and safety standards.
- Handle customer inquiries, complaints, and escalations effectively.
- Collaborate with the marketing team to plan and execute promotional activities.
- Maintain strong relationships with tenants and stakeholders within the real estate development.