Sales Advisor

Role Summary:
As a Sales Advisor at Decathlon India, you will be the primary point of contact for our customers, providing exceptional service and expert advice on our sports products. You will be responsible for understanding customer needs, recommending suitable products, and ensuring a positive shopping experience. Your passion for sports and customer engagement will be key to driving sales and fostering brand loyalty.

Key Responsibilities:

• Engage with customers to understand their sporting needs and preferences.
• Provide expert advice on product features, benefits, and usage for various sports.
• Assist customers in selecting the right equipment and apparel.
• Maintain product knowledge and stay updated on new arrivals and promotions.
• Achieve individual and team sales targets.
• Ensure store presentation and merchandising standards are met.
• Handle customer inquiries, complaints, and returns efficiently and courteously.
• Contribute to a positive and collaborative team environment.