Sales Manager

Role Summary:
We are seeking a dynamic and results-oriented Sales Manager to lead our sales efforts within the BPO and Call Centre industry. The ideal candidate will be responsible for developing and executing sales strategies, building strong client relationships, and driving revenue growth. This role requires a deep understanding of the BPO services landscape and a proven track record in B2B sales.

Key Responsibilities:
- Develop and implement strategic sales plans to achieve company objectives and sales targets.
- Identify and pursue new business opportunities within the BPO and call centre sector.
- Build and maintain strong, long-lasting relationships with key clients and stakeholders.
- Lead and mentor a sales team to ensure high performance and achievement of individual and team goals.
- Prepare and deliver compelling sales presentations and proposals to prospective clients.
- Negotiate contracts and close agreements to maximize profits.
- Monitor market trends and competitor activities to identify potential threats and opportunities.
- Collaborate with internal teams (operations, marketing, finance) to ensure seamless service delivery and client satisfaction.
- Track sales performance metrics and provide regular reports to senior management.
- Stay updated on industry best practices and emerging technologies in the BPO space.