Seeking Reservation Executive (1-2 Yrs) for a MNC

We are looking for a diligent and organized Reservation Executive with 1-2 years of experience and a B.Com degree to join our team in Guwahati. The ideal candidate will be responsible for managing and coordinating all aspects of reservation processes, ensuring smooth operations and excellent customer service.

Key Responsibilities:

Manage incoming reservation requests via phone, email, and other channels.

Accurately enter and maintain reservation data in the company's system.

Confirm bookings, process payments, and handle cancellations or modifications.

Liaise with other departments to ensure all reservation details are communicated effectively.

Prepare daily, weekly, and monthly reservation reports for management.

Address customer inquiries and resolve any issues related to reservations promptly.

Maintain a high level of customer service and professionalism at all times.