Senior Back Office Operations - Advertising & Marketing

Role Summary: We are seeking a highly analytical and detail-oriented Senior Back Office Operations professional with a Doctorate/PhD to join our team in Thiruvananthapuram. This role is crucial for ensuring the smooth and efficient functioning of our operational back-end processes within the advertising and marketing domain. You will leverage your advanced academic background to analyze complex data, optimize workflows, and contribute to strategic operational decisions. This position requires 2-4 years of relevant experience.

Key Responsibilities:
- Oversee and manage daily back office operations, including data entry, document management, and reporting.
- Analyze operational performance data to identify trends, bottlenecks, and areas for improvement, applying advanced statistical and research methodologies.
- Develop and implement process improvements and standard operating procedures (SOPs) to enhance efficiency and accuracy.
- Collaborate with various departments (e.g., client servicing, finance, creative) to ensure seamless interdepartmental communication and workflow.
- Manage and maintain databases and information systems, ensuring data integrity and security.
- Conduct research and prepare reports on market trends, competitor activities, and operational benchmarks.
- Support senior management with ad-hoc projects and strategic initiatives requiring deep analytical insight.
- Ensure compliance with company policies and industry regulations.