Senior Human Resources - Other - Analytics / KPO / Research
WNS Global ServicesJob Highlights
Required Skills
Job Description
Role Summary: We are seeking a motivated and detail-oriented Senior Human Resources professional with 3-4 years of experience to join our team in Ludhiana. The ideal candidate will have a strong understanding of HR operations and a background in MCA, enabling them to leverage technology for HR processes. You will play a crucial role in supporting various HR functions within our Analytics / KPO / Research division.
Key Responsibilities:
- Assist in the end-to-end recruitment process, including sourcing, screening, and interviewing candidates, with a focus on technical roles relevant to the Analytics and KPO sectors.
- Manage employee onboarding and offboarding processes, ensuring a smooth transition for new and departing employees.
- Administer HR policies and procedures, ensuring compliance with labor laws and company regulations.
- Support in performance management cycles, including appraisals and feedback mechanisms.
- Maintain accurate employee records and HR data using HRIS systems.
- Contribute to HR projects and initiatives, leveraging analytical skills developed through an MCA degree to improve HR processes and reporting.
- Handle employee grievances and provide support on HR-related queries.
- Assist in the development and implementation of employee engagement programs.
- Collaborate with department heads to understand staffing needs and provide HR solutions.
About WNS Global Services
WNS (Holdings) Limited is a leading global Business Process Management (BPM) company. WNS offers comprehensive business process outsourcing (BPO) services to clients in various industries, including banking and financial services, insurance, healthcare, travel, and utilities. The company is headquartered in Mumbai, India, and has a significant global presence with operations in multiple countries. WNS is known for its domain expertise, technology-driven solutions, and commitment to client satisfaction.
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