Service Delivery Associate (1-3 Yrs) - Bangalore

Tata Power Solar Systems Limited

Applicants0

Posted1 day ago

Job Highlights

Experience1 - 3 Yrs

Salary7-11 LPA

LocationBangalore

Work ModelOnsite

RoleService Delivery Associate

Openings2

EmploymentFull-Time

EducationBCA

Required Skills

M.Tech in Electrical Engineering/Renewable Energy or related field1-3 years of experience in service delivery, operations, or project management within the power/renewable energy sectorUnderstanding of solar power systems and componentsProficiency in data analysis and reportingExcellent problem-solving and analytical skillsStrong communication and interpersonal skillsAbility to work effectively in a team environmentFamiliarity with service level agreements (SLAs)Knowledge of project management methodologiesProficiency in MS Office Suite (Excel, Word, PowerPoint)Basic understanding of CAD or other relevant technical software is a plus

Job Description

Role Summary:
We are seeking a motivated and detail-oriented Service Delivery Associate with 1-3 years of experience and an M.Tech degree to join our dynamic team in Bangalore. The ideal candidate will be responsible for ensuring the efficient and effective delivery of services related to our solar power projects, contributing to customer satisfaction and operational excellence. This role offers a fantastic opportunity for an early-career professional with a strong technical background to grow within a leading renewable energy company.

Key Responsibilities:

- Monitor and manage the performance of delivered solar power solutions, ensuring they meet contractual obligations and service level agreements (SLAs).
- Coordinate with cross-functional teams (e.g., engineering, operations, customer support) to resolve technical issues and ensure timely service delivery.
- Analyze service delivery data to identify trends, areas for improvement, and potential risks.
- Prepare reports on service performance, project status, and customer feedback for management review.
- Assist in the planning and execution of service delivery processes, including site visits, installations, and maintenance activities.
- Ensure adherence to safety protocols and quality standards throughout the service delivery lifecycle.
- Troubleshoot and diagnose technical problems related to solar power systems and provide effective solutions.
- Maintain accurate documentation of all service-related activities and communications.
- Support the development and implementation of new service delivery strategies and tools.

About Tata Power Solar Systems Limited

Tata Power Solar Systems Limited (TPSL) is a leading player in India's renewable energy sector, a wholly-owned subsidiary of Tata Power. Established in 1989, TPSL has been at the forefront of solar innovation, offering end-to-end solutions from solar product manufacturing to project development and execution. With a strong commitment to sustainability and a vision to light up millions of lives, TPSL has commissioned numerous utility-scale, commercial, and residential solar projects across the country, contributing significantly to India's clean energy transition. Their expertise spans across EPC services, rooftop solar, and solar product manufacturing.