Service Delivery Associate - Engineering & Construction (3-4 Yrs)

Role Summary:
We are seeking a dedicated Service Delivery Associate with 3-4 years of experience to join our dynamic team in Lucknow. The ideal candidate will be responsible for ensuring the efficient and effective delivery of services within our engineering and construction projects, maintaining high standards of quality and client satisfaction. This role requires a Diploma in a relevant field and a proactive approach to problem-solving.

Key Responsibilities:
- Coordinate and manage service delivery activities for assigned projects, ensuring adherence to project timelines and budgets.
- Liaise with internal teams, clients, and stakeholders to understand service requirements and expectations.
- Monitor project progress, identify potential risks, and implement mitigation strategies.
- Prepare and present regular service delivery reports to management and clients.
- Ensure compliance with all relevant quality, safety, and environmental standards.
- Assist in the planning and execution of project milestones.
- Troubleshoot and resolve service delivery issues promptly and efficiently.
- Maintain accurate project documentation and records.
- Support the continuous improvement of service delivery processes.