Service Head
InfosysJob Highlights
Required Skills
Job Description
Role Summary: The Service Head will be responsible for leading and managing a specific service line or business unit within Infosys, ensuring its profitable growth, operational excellence, and client satisfaction. This role requires a strategic thinker with a strong understanding of the IT services landscape and a proven track record of managing complex service delivery.
Key Responsibilities:
- Develop and execute the strategic vision and roadmap for the assigned service line to drive growth and market leadership.
- Manage the P&L for the service line, ensuring revenue targets, profitability, and cost management objectives are met.
- Oversee service delivery operations, ensuring high levels of quality, efficiency, and client satisfaction.
- Build and mentor high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Drive business development efforts, identifying new opportunities and strengthening client relationships.
- Collaborate with cross-functional teams (sales, pre-sales, delivery, HR) to ensure alignment and successful execution of business objectives.
- Stay abreast of industry trends, emerging technologies, and competitive landscape to inform strategic decisions.
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 56 countries to navigate their digital transformation. We do this by empowering them with an agile digital at scale. We are passionate about technology and the opportunities it presents to solve complex business challenges. Our journey began in 1981 with a modest beginning in Pune, India, and has since grown into a multinational corporation with a significant global presence.
Our core belief is that technology, combined with human ingenuity, can create a better future. We are committed to delivering exceptional value to our clients through a combination of innovation, quality, and customer-centricity. We foster a culture of continuous learning and growth, empowering our employees to be at the forefront of technological advancements.
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