Service Head (LLM Required) - Kochi

Role Summary: We are seeking an experienced and dynamic Service Head with an LLM degree to lead our service operations in Kochi. The ideal candidate will have 3-5 years of experience in a similar role within the power industry, demonstrating strong leadership and technical expertise. You will be responsible for overseeing all aspects of service delivery, ensuring customer satisfaction, and driving operational efficiency.

Key Responsibilities:
- Develop and implement strategic service plans to enhance customer support and operational performance.
- Manage and lead a team of service engineers and technicians, providing guidance and mentorship.
- Ensure timely and effective resolution of technical issues and customer complaints.
- Oversee the maintenance, repair, and installation of power generation equipment.
- Monitor service performance metrics and identify areas for improvement.
- Collaborate with other departments, including sales, engineering, and operations, to ensure seamless service delivery.
- Maintain compliance with all safety regulations and quality standards.
- Manage service budgets and resource allocation effectively.
- Stay updated with the latest technological advancements and industry best practices.