Subject Matter Expert - IT - Kolkata

Paytm
Applicants16
Postedabout 5 hours ago

Job Highlights

Experience1 - 2 Yrs
Salary6-11 LPA
LocationKolkata
Work ModelRemote
RoleSubject Matter Expert - IT
Openings2
EmploymentFreelance
EducationGraduation Not Required

Required Skills

Basic IT SupportTroubleshootingHardware and Software KnowledgeOperating Systems (Windows/Linux)Networking FundamentalsProblem-SolvingCommunication SkillsTeamworkEagerness to LearnAttention to Detail

Job Description

Role Summary:
We are looking for a motivated and detail-oriented Subject Matter Expert - IT with 1-2 years of experience to join our dynamic team in Kolkata. This role is ideal for individuals with a strong understanding of IT systems and a passion for the financial services sector, even without a formal degree. You will be instrumental in supporting our IT operations and contributing to the seamless functioning of our technology infrastructure.

Key Responsibilities:
- Assist in troubleshooting and resolving IT-related issues reported by users.
- Provide first-level support for hardware, software, and network problems.
- Document IT processes, procedures, and solutions for knowledge sharing.
- Support the implementation and maintenance of IT systems and applications.
- Collaborate with senior IT team members to understand and implement IT strategies.
- Perform basic system checks and monitoring to ensure operational efficiency.
- Stay updated with emerging IT trends and technologies relevant to financial services.

About Paytm

Paytm is India's leading digital payments and financial services company. Founded in 2010, it started as a mobile recharge and bill payment platform. Over the years, Paytm has expanded its services to include a wide range of financial solutions, such as a digital wallet, online payment gateway, banking services, stock broking, and mutual funds. It aims to empower Indians with financial inclusion and simplify their lives through technology. Paytm is a publicly listed company on the Indian stock exchanges.

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