Technical Content Developer (1-3 Yrs) | Chandigarh

WNS Global Services
Applicants7
Postedabout 2 hours ago

Job Highlights

Experience1 - 3 Yrs
Salary2-10 LPA
LocationChandigarh
Work ModelHybrid
RoleTechnical Content Developer
Openings1
EmploymentFull-Time
EducationMBA/PGDM

Required Skills

Technical WritingContent DevelopmentBusiness Process UnderstandingMBA/PGDMExcellent Communication SkillsEditing and ProofreadingInformation GatheringCollaborationAttention to DetailMicrosoft Office SuiteDocumentation Tools (e.g., MadCap Flare, Confluence - basic familiarity)Problem-Solving

Job Description

We are seeking a motivated and detail-oriented Technical Content Developer with 1-3 years of experience to join our dynamic team in Chandigarh. The ideal candidate will be responsible for creating clear, concise, and accurate technical documentation, user guides, and training materials. This role requires a strong understanding of business processes, excellent writing skills, and the ability to translate complex technical information into easily understandable content. A Master of Business Administration (MBA) or Post Graduate Diploma in Management (PGDM) is required for this position.

Key Responsibilities:
- Develop and maintain high-quality technical documentation, including user manuals, API documentation, process flows, and internal knowledge base articles.
- Collaborate with subject matter experts (SMEs), product managers, and engineering teams to gather information and ensure technical accuracy.
- Create and update training materials, presentations, and e-learning modules for internal and external stakeholders.
- Edit and proofread content for clarity, grammar, consistency, and adherence to style guides.
- Manage content lifecycles, including version control, updates, and archival.
- Analyze user feedback and metrics to improve the effectiveness of documentation.
- Contribute to the development and refinement of content strategy and standards.

About WNS Global Services

WNS (Holdings) Limited is a leading Business Process Management (BPM) company that offers a comprehensive range of services and solutions in finance and accounting, customer engagement, technology, and research and analytics. Founded in 1996, WNS has grown to become a global powerhouse, serving clients across various industries including banking and financial services, insurance, healthcare, travel, and utilities. With a strong presence in India, WNS operates multiple delivery centers and employs thousands of professionals dedicated to driving innovation and delivering exceptional value to its clients.

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