Urgent opening for Account / Relationship Management - Non Voice (0-1 Yrs)

Role Summary:
We are seeking a motivated and detail-oriented individual to join our team as an Account / Relationship Manager in our Non-Voice division. This entry-level position is ideal for a recent BCA graduate looking to build a career in customer relationship management within the dynamic agrochemical sector. You will be responsible for managing client accounts, ensuring smooth communication, and supporting our business operations.

Key Responsibilities:
- Assist in managing and nurturing relationships with assigned clients, primarily through email and internal communication channels.
- Respond to client inquiries and resolve issues in a timely and efficient manner.
- Maintain accurate and up-to-date client records in the company's CRM system.
- Coordinate with internal teams (sales, operations, finance) to ensure client satisfaction and seamless service delivery.
- Prepare reports on account status, client feedback, and other relevant metrics.
- Support the development and implementation of client engagement strategies.
- Ensure adherence to company policies and procedures in all client interactions.