Urgent opening for Front Office & Guest Services - Other (2-4 Yrs)

Delhivery
Applicants0
Posted30 days ago

Job Highlights

Experience2 - 4 Yrs
Salary4-10 LPA
LocationChandigarh
Work ModelHybrid
RoleFront Office & Guest Services - Other
Openings1
EmploymentFreelance
EducationB.Ed

Required Skills

Front Desk ManagementGuest RelationsCustomer ServiceCommunication SkillsInterpersonal SkillsOrganizational SkillsTime ManagementProblem-SolvingAttention to DetailMicrosoft Office Suite (Word, Excel, Outlook)Basic Design Principles (from M.Des)User Experience Awareness (from M.Des)

Job Description

Role Summary: We are seeking a dynamic and organized Front Office & Guest Services professional to manage our reception area and provide exceptional guest experiences at our Chandigarh office. This role requires a blend of administrative skills, customer service excellence, and a creative approach to problem-solving, leveraging your M.Des background to enhance the overall office environment and guest interactions.

Key Responsibilities:

Manage the front desk operations, including greeting visitors, answering phones, and directing inquiries efficiently.

Coordinate and schedule meetings, appointments, and manage visitor logs.

Enhance the reception area's aesthetic and functionality, applying design principles learned during your M.Des to create a welcoming and professional atmosphere.

Provide exceptional customer service to all guests, clients, and employees, ensuring a positive and memorable experience.

Assist with event coordination and logistical support for office-related activities.

Handle incoming and outgoing mail and deliveries, maintaining organized records.

Utilize your M.Des understanding of user experience to anticipate guest needs and proactively address them.

Maintain a tidy and well-organized reception area and common spaces.

Support administrative tasks as required.

About Delhivery

Delhivery is India's largest fully integrated logistics provider. The company serves over 23,000+ pin codes and has a network of over 85 data centers, 15 automated sortation centers, and 75+ fulfillment centers. Founded in 2011, Delhivery has grown to become a leading player in the Indian e-commerce logistics space, offering a wide range of services including express parcel delivery, freight, warehousing, and supply chain solutions.

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