Urgent opening for Ground Staff (2-3 Yrs)
Air India LimitedJob Highlights
Required Skills
Job Description
Role Summary: We are seeking a diligent and legally-minded Ground Staff professional with 2-3 years of experience to join our team at Jaipur. The ideal candidate will possess an LLB degree and a strong understanding of aviation regulations and passenger handling procedures. You will be responsible for ensuring smooth and efficient operations at the airport, assisting passengers, and handling all ground-level activities.
Key Responsibilities:
• Assist passengers with check-in, baggage handling, and boarding procedures, ensuring compliance with all airline policies and safety regulations.
• Address passenger inquiries and resolve issues with professionalism and efficiency, leveraging legal knowledge where applicable for dispute resolution.
• Liaise with flight crews, air traffic control, and other airport personnel to ensure timely departures and arrivals.
• Monitor and manage gate operations, including aircraft pushback and marshalling.
• Ensure adherence to all aviation security protocols and legal requirements.
• Maintain accurate records of passenger movements, baggage, and other operational data.
• Handle special passenger requests, including unaccompanied minors and passengers with disabilities, with sensitivity and adherence to legal guidelines.
About Air India Limited
Air India Limited is the flag carrier airline of India and was founded on 25th October 1932. It is a state-owned enterprise, previously owned by the Tata Group, and now under the ownership of the Ministry of Civil Aviation. Air India is one of the oldest airlines in the country, with a rich history spanning over eight decades. It operates a fleet of Airbus and Boeing aircraft and flies to over 100 destinations across the globe. The airline is known for its extensive domestic and international network, providing air transport services to millions of passengers annually.
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