Urgent opening for Guest Service Associate (1-2 Yrs)

We are seeking a motivated and customer-focused Guest Service Associate to join our dynamic team in Jaipur. This role is ideal for a recent postgraduate with 1-2 years of experience looking to contribute to a fast-paced environment. You will be instrumental in ensuring exceptional guest experiences and maintaining high service standards.

Key Responsibilities:

Greet and welcome guests warmly, providing a positive first impression.

Manage guest inquiries and requests efficiently and courteously via phone, email, and in-person.

Assist with reservations, check-ins, and check-outs, ensuring accuracy and attention to detail.

Resolve guest complaints and issues promptly and professionally, escalating when necessary.

Maintain a clean and organized reception area.

Collaborate with other departments to ensure seamless guest service.

Provide information about services, amenities, and local attractions.