Urgent opening for Patient Service Assistant (3-4 Yrs)

Role Summary:
We are seeking a dedicated and detail-oriented Patient Service Assistant with 3-4 years of experience and a BCA degree to join our team in Kochi. The successful candidate will be responsible for managing patient data, coordinating services, and ensuring efficient operations within our healthcare support functions, specifically tailored to the needs of our agricultural sector employees and their families. This role requires a strong understanding of data management and excellent interpersonal skills to facilitate smooth patient interactions.

Key Responsibilities:
- Maintain and update patient records accurately in the company's healthcare management system.
- Schedule appointments and coordinate medical services for employees and their dependents.
- Assist patients with inquiries regarding their health benefits and service procedures.
- Process patient registrations and manage patient flow within the clinic or service center.
- Ensure compliance with data privacy regulations and company policies.
- Generate reports on patient services, utilization, and feedback for management review.
- Liaise with healthcare providers and internal departments to ensure seamless service delivery.
- Provide administrative support to the healthcare team, including managing correspondence and supplies.
- Utilize BCA knowledge to troubleshoot basic IT issues related to patient management software.