Urgent opening for Reservation Manager (2-3 Yrs)

We are seeking a dedicated and organized Reservation Manager with a Diploma to join our growing team in Bhubaneshwar. This role is crucial for ensuring smooth and efficient reservation processes, directly impacting customer satisfaction and operational success. You will be responsible for managing bookings, optimizing inventory, and liaising with customers and internal teams.

Key Responsibilities:

Manage and process all reservation requests (online, phone, email) accurately and efficiently.

Ensure optimal utilization of available inventory (rooms, seats, etc.) to maximize revenue.

Handle customer inquiries, provide information, and resolve any booking-related issues with professionalism.

Maintain accurate reservation records and update systems as needed.

Collaborate with sales, operations, and other departments to ensure seamless service delivery.

Generate reports on reservation trends, occupancy rates, and revenue.

Assist in developing and implementing reservation strategies to improve efficiency and customer experience.