Urgent opening for Service Delivery Manager (0-1 Yrs)

Role Summary: We are seeking a motivated and detail-oriented Service Delivery Manager with an M.Pharma background to join our dynamic team in Ludhiana. This entry-level position is ideal for recent graduates looking to kickstart their career in service delivery within the engineering and construction sector. You will be responsible for ensuring the smooth and efficient delivery of services, supporting project teams, and contributing to client satisfaction.

Key Responsibilities:
- Assist in the planning, execution, and monitoring of service delivery processes.
- Coordinate with internal teams and external stakeholders to ensure timely service completion.
- Track project progress, identify potential risks, and escalate issues as needed.
- Maintain service delivery documentation and ensure compliance with company standards.
- Support the development and implementation of service improvement initiatives.
- Liaise with clients to understand their needs and provide updates on service delivery.
- Manage service-level agreements (SLAs) and ensure adherence.
- Contribute to reporting on service performance metrics.
- Leverage M.Pharma knowledge to understand project requirements and potential compliance aspects within the construction context.