Urgent opening for Spa Manager / Supervisor (1-3 Yrs)

Role Summary: We are seeking a motivated and detail-oriented Spa Manager/Supervisor with a B.Pharma background to oversee the daily operations of our spa facilities in Noida. The ideal candidate will ensure high standards of service, manage staff, maintain inventory, and contribute to the overall guest experience. This role is perfect for an individual with 1-3 years of experience looking to grow in the leisure and recreation industry.

Key Responsibilities:
- Supervise and manage spa staff, including therapists and receptionists, ensuring efficient scheduling and performance.
- Oversee daily spa operations, including opening and closing procedures, appointment management, and client service.
- Ensure adherence to all health, safety, and hygiene standards within the spa premises.
- Manage inventory of spa products, linens, and supplies, placing orders as needed and maintaining stock levels.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Assist in developing and implementing spa treatment protocols and service offerings.
- Monitor financial performance of the spa, including revenue generation and expense control.
- Maintain accurate records of client treatments, sales, and inventory.
- Collaborate with other departments to promote spa services and enhance guest satisfaction.
- Utilize knowledge from B.Pharma background to understand product formulations, contraindications, and therapeutic benefits of spa treatments and products.