Urgent Requirement: ATM Operations Manager (4-5 Years Experience)

Role Summary: We are seeking an experienced and detail-oriented ATM Operations Manager with 4-5 years of experience to oversee our Automated Teller Machine (ATM) operations within the Thane region. The ideal candidate will possess an M.Sc degree and have a proven track record in managing ATM networks, ensuring optimal functionality, security, and customer satisfaction. This role is crucial for maintaining the seamless operation of our financial touchpoints within the medical devices and equipment industry.

Key Responsibilities:

Manage the day-to-day operations of the ATM network, ensuring high availability and uptime.

Oversee ATM cash management, including forecasting, ordering, and replenishment to meet customer demand.

Coordinate with vendors and service providers for ATM maintenance, repairs, and installations.

Implement and enforce security protocols to prevent fraud and ensure the safety of ATM assets.

Monitor ATM performance, generate reports, and analyze data to identify areas for improvement.

Ensure compliance with all relevant banking regulations and company policies.

Handle customer inquiries and resolve issues related to ATM transactions.

Manage a team of ATM technicians and support staff, providing guidance and training.

Conduct site surveys and recommend locations for new ATM installations.