Vendor Management Specialist

Role Summary: We are seeking a proactive and detail-oriented Vendor Management Specialist to join our growing team at Practo. This role will be instrumental in managing and optimizing our relationships with various vendors, ensuring efficient operations and cost-effectiveness within our healthcare technology ecosystem. You will be responsible for the entire vendor lifecycle, from selection and onboarding to performance monitoring and contract management.

Key Responsibilities:

Identify, evaluate, and onboard new vendors that align with Practo's strategic objectives and quality standards.

Develop and maintain strong working relationships with key vendor stakeholders.

Negotiate contract terms, service level agreements (SLAs), and pricing to ensure favorable outcomes for Practo.

Monitor vendor performance against agreed-upon SLAs and key performance indicators (KPIs), providing regular reports and feedback.

Manage vendor disputes and issues, working towards timely and satisfactory resolutions.

Conduct regular vendor reviews and performance assessments.

Ensure vendor compliance with Practo's policies, procedures, and relevant healthcare regulations.

Identify opportunities for cost savings and process improvements through vendor management strategies.

Maintain accurate vendor records and documentation.