Hiring: Spa Manager / Supervisor | Gurgaon | 3-5 Yrs

Role Summary:
We are seeking a dynamic and experienced Spa Manager / Supervisor to oversee the daily operations of our wellness and relaxation facilities. This role is crucial in ensuring a serene and professional environment for our employees and visitors, contributing to overall well-being and productivity. The ideal candidate will have a Bachelor of Arts degree and 3-5 years of relevant experience in spa management or a supervisory role within a hospitality or wellness setting.

Key Responsibilities:
- Manage and supervise all spa operations, including reception, treatment rooms, and relaxation areas.
- Ensure the highest standards of cleanliness, hygiene, and safety are maintained throughout the spa.
- Schedule and manage staff, ensuring adequate coverage and professional conduct.
- Handle client/employee inquiries, bookings, and feedback with professionalism and efficiency.
- Maintain inventory of spa products and supplies, placing orders as needed.
- Develop and implement spa policies and procedures to enhance service quality.
- Train and mentor spa staff on service protocols, product knowledge, and customer service excellence.
- Oversee the maintenance and upkeep of spa equipment and facilities.
- Manage budgets and financial records related to spa operations.
- Collaborate with HR and administration to promote employee wellness programs.