Urgent opening for Beauty & Personal Care - Other (0-2 Yrs)

Role Summary:
We are seeking a motivated and enthusiastic individual to join our team as a Beauty & Personal Care - Other associate. This role is ideal for a recent postgraduate with 0-2 years of experience looking to start or advance their career in the beauty and personal care sector within a dynamic BPO environment. You will be responsible for supporting various operational aspects related to beauty and personal care products and services, ensuring customer satisfaction and efficient workflow.

Key Responsibilities:
- Assist in managing customer inquiries and support for beauty and personal care products via phone, email, and chat.
- Process orders, returns, and exchanges for beauty and personal care items.
- Maintain accurate customer records and update databases.
- Collaborate with cross-functional teams to resolve customer issues and provide feedback.
- Contribute to process improvement initiatives within the beauty and personal care operations.
- Stay updated on product knowledge and industry trends in the beauty and personal care sector.
- Perform data entry and generate reports related to customer interactions and product performance.
- Ensure compliance with company policies and procedures.