Immediate Hire: Collection / Recovery Manager (0-1 Yrs)

Role Summary:
We are seeking a motivated and detail-oriented Collection / Recovery Manager with a B.Des background to join our team in Gurgaon. This entry-level position offers a unique opportunity to apply creative problem-solving and analytical skills within the pharmaceutical industry's financial operations. You will be responsible for managing overdue accounts, developing recovery strategies, and ensuring compliance with company policies and regulatory guidelines.

Key Responsibilities:
- Assist in identifying and categorizing overdue customer accounts.
- Support the development and implementation of collection strategies.
- Communicate with customers to discuss outstanding balances and negotiate payment plans.
- Maintain accurate records of all collection activities and customer interactions.
- Prepare reports on collection performance and recovery metrics.
- Collaborate with internal teams to resolve billing discrepancies and customer queries.
- Ensure adherence to all relevant legal and company policies related to debt collection.
- Utilize design thinking principles to propose innovative approaches to debt recovery and customer engagement.