Immediate Hire: Technical Consultant (0-1 Yrs)

Role Summary:
We are seeking a motivated and enthusiastic Technical Consultant with a Bachelor of Computer Applications (BCA) degree to join our growing team in Guwahati. This entry-level position is ideal for a recent graduate eager to apply their technical knowledge and learn within the dynamic pharmaceutical and life sciences sector. You will provide technical support, assist in system implementations, and contribute to the smooth functioning of our IT infrastructure, ensuring alignment with business objectives.

Key Responsibilities:

* Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues.
* Assist in the installation, configuration, and maintenance of software applications and IT systems.
* Document technical procedures, user guides, and support resolutions.
* Collaborate with senior IT staff on system upgrades and new technology implementations.
* Perform data entry and maintain accurate IT asset records.
* Participate in training sessions to enhance technical skills and product knowledge.
* Support the IT team in ensuring data integrity and security across systems relevant to the pharmaceutical domain.
* Assist in the generation of basic reports related to system performance and user support.