Join our team as Technical Operations (Tech Ops) (2-3 Yrs)

We are seeking a motivated Technical Operations (Tech Ops) professional with an M.Pharma background to join our dynamic team. In this role, you will be instrumental in ensuring the smooth and efficient operation of our technical infrastructure, with a specific focus on supporting our insurance products and services. You will leverage your understanding of pharmaceutical sciences to contribute to the technical aspects of our healthcare-related operations.

Key Responsibilities:
- Monitor and maintain the operational health of IT systems and applications relevant to our insurance offerings.
- Analyze technical issues and provide timely resolutions, collaborating with IT and business teams.
- Support the implementation and testing of new technical solutions and upgrades.
- Ensure data integrity and security for sensitive information, adhering to regulatory compliance.
- Assist in the development and documentation of operational procedures and best practices.
- Contribute to the technical aspects of product development and lifecycle management, particularly for health-related insurance products.
- Conduct research and provide insights on emerging technologies and their potential application within the insurance domain.
- Liaise with vendors and service providers to ensure service level agreements are met.