User Research Manager

Kajaria Ceramics Limited
Applicants1
Posted25 days ago

Job Highlights

Experience1 - 4 Yrs
SalaryUndisclosed
LocationHyderabad
Work ModelOnsite
RoleUser Research Manager
Openings2
EmploymentFull-Time
EducationB.Com

Required Skills

Strong communication and interpersonal skillsActive listening abilitiesBasic analytical skillsProficiency in data collection methods (surveys, interviews)Ability to work collaboratively in a teamAttention to detailProblem-solving aptitudeFamiliarity with Microsoft Office Suite (Word, Excel, PowerPoint)Eagerness to learn and adaptUnderstanding of customer needs

Job Description

Role Summary:
We are seeking a User Research Manager to join our growing team in Hyderabad. In this role, you will be instrumental in understanding the needs and behaviors of our customers, from homeowners to contractors, to inform product development and marketing strategies in the building materials industry. This is an excellent opportunity for a motivated individual with a 12th Pass qualification and 2-5 years of relevant experience to make a significant impact.

Key Responsibilities:
- Conduct user interviews, surveys, and observational studies to gather insights into customer preferences and pain points regarding tiles and other building materials.
- Analyze research data to identify trends, patterns, and actionable recommendations.
- Collaborate with product development, marketing, and sales teams to translate user insights into product improvements and new feature ideas.
- Prepare and present research findings and recommendations to stakeholders in a clear and concise manner.
- Assist in developing user personas and customer journey maps.
- Stay updated on industry trends and competitor activities related to user behavior in the building materials sector.
- Support the planning and execution of user testing for new product prototypes or marketing campaigns.

About Kajaria Ceramics Limited

Kajaria Ceramics Limited is India's largest tile manufacturer, established in 1985. Headquartered in Delhi, the company has a significant presence across India and exports to over 50 countries. They are renowned for their wide range of ceramic and vitrified tiles, catering to both residential and commercial spaces. Kajaria has consistently focused on innovation, quality, and customer satisfaction, becoming a household name in the Indian building materials sector.

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