Immediate Hire: Reservation Executive (1-3 Yrs)

We are seeking a proactive and organized Reservation Executive to join our dynamic team. The ideal candidate will be responsible for managing and processing reservations, ensuring efficient customer service, and contributing to the smooth operation of our sales and customer engagement processes. This role is perfect for individuals with a keen eye for detail and a passion for customer interaction, looking to grow their career in the vibrant textile and apparel industry.

Key Responsibilities:

Process incoming reservation requests via phone, email, and online platforms accurately and efficiently.

Maintain and update reservation records, ensuring data integrity and confidentiality.

Coordinate with sales and customer service teams to resolve any booking conflicts or special requests.

Respond to customer inquiries regarding bookings, product availability, and company policies in a timely and professional manner.

Assist in generating reports on reservation trends and customer feedback.

Provide support for marketing campaigns and promotional activities related to reservations.

Ensure adherence to company procedures and service standards.