Back Office - Other role in Courier / Logistics

We are seeking a diligent and organized Back Office Executive to join our team in Indore. This role is crucial for ensuring the smooth and efficient functioning of our day-to-day operations within the courier and logistics sector. The ideal candidate will have 2-4 years of experience and a post-graduation degree is not required. You will be responsible for a variety of administrative and operational tasks that support our core business activities.

Key Responsibilities:

- Manage and process daily operational documents, including dispatch records, delivery challans, and receipts.
- Assist with data entry and maintenance of customer information and shipment tracking details.
- Coordinate with various departments (e.g., Sales, Operations, Customer Service) to ensure seamless workflow.
- Handle basic customer inquiries and direct them to the appropriate personnel.
- Prepare reports on operational performance and other relevant metrics.
- Maintain office supplies and manage inventory.
- Support in organizing and archiving important company documents.
- Ensure compliance with company policies and procedures.