Head - Operations | 12th Pass Professionals | Kochi

Role Summary:
We are seeking a motivated and organized individual to join our team as Head - Operations in Kochi. This role is ideal for a 12th Pass professional with 1-3 years of experience in operations or a related field. You will be responsible for overseeing daily operational activities, ensuring efficiency, and supporting the smooth functioning of our travel services in the region. This is an excellent opportunity to grow within a dynamic travel and tourism company.

Key Responsibilities:

Manage and coordinate daily operational tasks, including booking processing, customer service, and vendor liaison.

Ensure timely and accurate delivery of travel services to clients.

Handle customer inquiries and resolve issues promptly and professionally.

Maintain operational records and prepare reports as required.

Assist in the implementation of operational policies and procedures.

Collaborate with other departments to ensure seamless service delivery.

Monitor inventory and resource allocation for operational needs.