Immediate Hire: Bell Captain (0-1 Yrs)

Role Summary:
We are seeking a motivated and enthusiastic Bell Captain with 0-1 years of experience and a Diploma to join our team in Chandigarh. The Bell Captain will be responsible for providing exceptional guest service, assisting guests with their luggage and needs, and ensuring a positive first impression of our establishment. This role is ideal for individuals starting their hospitality career who are eager to learn and grow.

Key Responsibilities:
- Greet guests warmly upon arrival and assist with luggage.
- Escort guests to their rooms, providing information about hotel facilities and services.
- Handle guest requests and inquiries efficiently and courteously.
- Maintain the cleanliness and organization of the lobby and bell desk area.
- Assist with room service deliveries and other guest amenities as needed.
- Coordinate with other hotel departments to ensure seamless guest experiences.
- Develop a thorough knowledge of hotel services, local attractions, and directions.
- Respond to guest complaints with empathy and escalate issues to management when necessary.
- Adhere to all hotel policies and procedures, including safety and security protocols.