Service Manager - Medical Devices & Equipment (0-1 Yrs Exp)

Role Summary: We are seeking an enthusiastic and detail-oriented Service Manager with 0-1 years of experience and an M.Com degree to join our team in Ludhiana. This entry-level position is ideal for a recent graduate eager to learn and contribute to the efficient functioning of our medical device service department. You will be responsible for coordinating service activities, managing spare parts inventory, and ensuring customer satisfaction with our after-sales support.

Key Responsibilities:
- Assist in scheduling and coordinating preventive maintenance and repair services for medical equipment.
- Maintain accurate records of service requests, work orders, and customer interactions.
- Manage and track spare parts inventory, ensuring availability for service operations.
- Liaise with technical teams and customers to ensure timely resolution of service issues.
- Prepare service reports and analyze service data for potential improvements.
- Handle customer inquiries and provide basic support regarding equipment functionality.
- Ensure compliance with company policies and industry regulations.
- Support the service team in administrative tasks and documentation.