Vendor Management
WNS Global ServicesJob Highlights
Required Skills
Job Description
Role Summary:
We are seeking an experienced Vendor Management professional to join our dynamic team in Delhi. The ideal candidate will be responsible for managing and optimizing relationships with our diverse range of vendors, ensuring service level agreements (SLAs) are met, and driving cost efficiencies. This role is crucial for maintaining the smooth operation of our analytics and research services.
Key Responsibilities:
- Develop and implement vendor management strategies to support business objectives.
- Identify, evaluate, and onboard new vendors, ensuring compliance with company policies and standards.
- Negotiate contracts, pricing, and terms with vendors to achieve cost savings and favorable agreements.
- Monitor vendor performance against SLAs and KPIs, conducting regular performance reviews.
- Manage day-to-day vendor relationships, acting as the primary point of contact.
- Proactively identify and mitigate vendor-related risks.
- Collaborate with internal stakeholders to understand their vendor needs and ensure satisfaction.
- Track vendor spend and identify opportunities for consolidation and optimization.
- Ensure all vendor activities comply with legal and regulatory requirements.
- Maintain accurate vendor records and documentation.
About WNS Global Services
WNS (Holdings) Limited is a leading global Business Process Management (BPM) company. We offer a comprehensive range of services across various industries, including banking and financial services, insurance, healthcare, travel, and utilities. Our expertise spans customer experience management, finance and accounting, human resources, research and analytics, and technology services. With a strong presence in India and a global delivery network, WNS is committed to driving digital transformation and delivering exceptional value to our clients.
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