Customer Success, Service & Operations - Other | B.A Professionals | Vishakhapatnam

We are seeking a motivated and detail-oriented individual to join our team as a Customer Success, Service & Operations Specialist. This role is ideal for a Bachelor of Arts graduate with 2-4 years of experience who is passionate about fostering positive relationships and ensuring smooth operational workflows within the cultural and arts sector. You will be instrumental in supporting our artists, patrons, and stakeholders, ensuring their experience with the Academy is seamless and rewarding.

Key Responsibilities:

Serve as the primary point of contact for artists, visitors, and stakeholders, addressing inquiries and providing timely support.

Manage and coordinate operational aspects of exhibitions, workshops, and events, ensuring smooth execution.

Assist in the onboarding process for new members and participants, providing necessary information and guidance.

Maintain accurate records and databases related to memberships, events, and artist portfolios.

Collaborate with internal teams to resolve customer issues and enhance service delivery.

Gather feedback from stakeholders to identify areas for improvement in services and operations.

Support the planning and execution of outreach programs and community engagement initiatives.